POLICY
PLEASE READ THIS ENTIRE PAGE BEFORE PURCHASING!!
Please describe all information for your designs in the Design Forms. If you do not send in the requited information this could extend your turnaround time. Rush orders ARE accepted (2 business day turnaround) please select that you would like your order rushed when purchasing!
REVISIONS: All designs will be sent via email. Designs include 2 revisions per design. Anything afterwards will be additional cost.
SHIPPING: Shipping is included. Prints will be printed & shipped once card design is approved by client. Please allow 2-4 business days from shipping date to receive product.
RUSH ORDERS: Additional fees do apply! If it is not listed on the product, then please contact me before purchasing.
COMMUNICATION: PLEASE DO NOT PANIC! Please be advised there will be no contact once your order has been submitted or during the creation period of your design. THIS DOES NOT MEAN YOUR ORDER IS NOT BEING WORKED ON OR HAS BEEN OVERLOOKED. If you have any questions about your order during this time, no problem, simply email speedjamar@gmail.com and we will be more than happy to respond. Excessive emails and DMs will not be tolerated.
REFUNDS: There will be NO REFUNDS issued on orders that has been started and/or issued out. If a dispute is filed, and your order is in progress, please be advised that the process of your order will come to an end, and you will not receive the item in which you requested.
TURN AROUND TIMEFRAMES
Please be advised turnaround time iS 7-14 business days to complete. Sale turnaround times are 2-3 weeks. Business days does NOT include weekends. Rush order turnaround time frame is 2 business days. Website & Package turnarounds are listed under each product.
*Domain and Plan are NOT included with website development. Please purchase your plan through Shopify or WiX along with your domain within 24-28 hours after purchase and email the credentials to speedjamar@gmail.com with your order number. We accept HIGH QUALITY images only for website design or stock models can be provided for an additional cost [please email us if you need stock photography].
PLEASE NOTE!
All information must be inserted in the Design Form please include the following.
-Detailed information for logo business name, brand colors etc.
-Information for Instagram flyers
-High quality images for site banners and flyers
-Contact information and additional info for brand collateral.